How does it work?
First of all, since we embroider everything ourselves, small adjustments can be made to a design (different colour of yarn, different order of icons, changing an icon from another exisiting design,…). If this is the case, it will not be charged as a personalisation cost. These are small adjustments that can easily be mentioned when ordering a piece from our collection. Just return to the webshop.
For a fully custom-made design (a design that you do not find on our webshop), we start with personalisation. For this, we charge a one-time design fee of €20. Afterwards, this design can be used indefinitely.
There are two ways to personalise an item. Firstly, you can go to the webshop and click on personalisation. There you can click on the desired item and indicate in the comment section what you want to have personalised. On the other hand, you can also e-mail your custom-made idea (to firstname.lastname@example.org) and provide us with the necessary information.
Below are some examples of personalisation.