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Shipping & Return

Shipping

Enjoy free shipping when ordering over 150 EUR.

Europe Zone 1 – 5,50 EUR

2-5 working days

Belgium, Germany, Luxemburg, The Netherlands, France

Europe Zone 2 – 9,90 EUR

4-5 working days

Denmark, Italy, Austria, United Kingdom

Europe Zone 3 – 16,90 EUR

5-7 working days

Bulgaria, Cyprus, Estonia, Finland, Greece, Hungary, Ireland, Croatia, Lithuania, Latvia, Malta, Isle of Man, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Czechia, Sweden

Switzerland & Monaco – 22 EUR

5-7 working days

United States & Canada – 22 EUR

4-8 working days (possible delays caused by customs)

Japan – 25 EUR

4-8 working days (possible delays caused by customs)

Returns

Customers have the right to return products within fourteen (14) days after the shipment arrival date.

Customers request a return by sending an e-mail to order@atelierbossier.be including order number, name, phone number, e-mail address, mailing address and reason for return.

Returned merchandise must be unused, undamaged and returned in its original unopened packaging with its original packing slip. Returns attempted after the fourteen (14) day period, or attempted without satisfying all of the above conditions, will not be accepted.

Customers must bear the costs for shipping the goods to HUNA BVBA.

HUNA BVBA is not responsible for any returns that are lost in the mail when being returned to us. We advise you to insure your package containing the product(s) being sent to us and get tracking information. No exceptions can be made to this policy.

Receving a refund

All correctly returned products will be refunded as soon as possible to the original purchaser’s credit card or other way of payment. This excludes all shipping costs and sales taxes.